Privacy Policy

Privacy Policy

Effective Date: 11/20/2025

Companion Outfitters ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or make a purchase from us.

By using the Site, you agree to the terms of this Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

We collect personal and non-personal information in several ways:

Information You Provide

When you interact with our Site, we may collect:

Full name

Email address

Shipping and billing addresses

Phone number

Payment information (processed securely through third-party providers)

Account login credentials (if applicable)

Customer service messages or reviews

Information Collected Automatically

When you visit or browse the Site, we automatically collect:

IP address

Device type and browser

Pages visited and time spent

Referral URLs

Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Send order confirmations, shipping updates, and customer support responses

Improve website functionality and performance

Communicate promotional offers and updates (only with your consent)

Enforce our Terms and Conditions

Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Service Providers: Including payment processors, shipping partners, customer service tools, and email platforms—all contractually obligated to protect your data.

Legal Authorities: If required by law, subpoena, or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Policy, including legal, tax, and accounting obligations. You may request deletion of your data (see Section 7).

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your data. However, no system is 100% secure. By using the Site, you acknowledge that any transmission of personal data is at your own risk.

All payment information is encrypted and processed through secure third-party payment gateways. We do not store full credit card details on our servers.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect analytics.

Cookies allow us to:

Remember items in your cart

Store user preferences

Analyze website performance

Provide personalized content or ads (when applicable)

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the Site.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your data, subject to legal retention limits.

Withdraw Consent: Opt out of marketing emails at any time using the "unsubscribe" link.

Do Not Track / Opt-Out (California/CCPA & EU/GDPR): You may have the right to opt out of certain tracking or request non-sale of your personal data.

To make a request, email us at: [Insert Email]

We may require verification of your identity before processing your request.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before submitting personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Effective Date." We encourage you to review this page regularly to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Companion Outfitters

Email: info@companionoutfitters.com